Terms & Conditions
Your Health
- All clients must complete a Physical Activity Readiness Questionnaire (PARQ) and a Health & Lifestyle Questionnaire before commencing any exercise programme or treatment.
- The client must provide all medical history to BodyActif and keep BodyActif informed of any changes that occur during the duration of their treatment or exercise programme.
- BodyActif does not require GP referrals, but in special circumstances may require a letter of medical consent from your GP. Please note your GP may charge you for this.
General Terms & Conditions
Cancellation Policy
- 24 hours notice of cancellation is required for all appointments.
- Notice of less than 24 hours will incur full payment of the appointment fee.
Lateness Policy
- If the client is late for a session, the session will not be extended and will end at the appointed time.
- If the therapist or trainer is late, additional time will be added to the session where possible or to a subsequent session.
Fees Policy
- Payment for sessions must be made at the end of each treatment.
- Regularly booked on going treatment, can in some circumstances be invoices weekly/monthly.
Agreement Termination Policy
- BodyActif reserves the right to terminate any treatment plan or exercise programme for any breaches or non-compliance of the terms and conditions.
- BodyActif reserves the right to terminate any or treatment plan or exercise programme for any inappropriate, threatening, abusive or offensive language or actions, and may result in legal action.
All we ask is you respect us and we will respect you.